TBOS prides itself on having a dedicated and experienced accounts team who can manage any size or type of recruitment agency’s back-office needs.

Formed in 1999, TBOS have over a decade’s experience in helping new start-up and existing recruitment agencies with their outsourced back office needs. This is hugely beneficial to recruiters as they are able to concentrate on selling and growing their agency.

Meet the Directors of TBOS


David Cole
Managing Director

Stewart Roberts
Commercial Director

Oliver Quantrill
Finance Director

David Cole, Stewart Roberts and Oliver Quantrill have many years’ of combined experience in back-office and accounting services to the recruitment sector. David has previously owned and run an accountancy practice and an umbrella company, whereas Stewart has in-house experience of managing the back-office of a large London-based recruitment agency. The pair are supported by qualified accountant Oliver Quantrill, their newly appointed Finance Director at TBOS. Using their combined skills and experience, they have developed a robust back-office service that allows recruiters to focus on recruiting, whilst TBOS looks after the complete administration side.

With that said, TBOS have developed a professional and experienced team of staff who cover every element of daily recruitment administration, this includes invoicing, management of agency payments and invoice finance, credit control, agency reporting and much more.

Pay & Bill 

Our specialist process team is managed daily by our Pay & Bill Manager Rebecca Knowler, she oversees all aspects of the contractor/permanent placement process and ensures all processes are completed efficiently and accurately. Rebecca’s team primarily looks after timesheet verification, invoice raising, invoice finance management and contractor payments (PAYE/Umbrella/Limited Company). Her team also handles any candidate and client queries (email or telephone) within a guaranteed 4 hour response time.

Credit Control

Our Credit Control team is managed by our Operations Manager Shannon Parr. Shannon ensures all contract and permanent invoices are verified and paid within payment terms. Shannon’s team also works with TBOS clients to ensure all invoices are received, correctly raised and are paid on time. The team will then report any payment issues to the board of directors. Additionally, the team will also maintain credit limits and manage any legal claims should they arise.


Our expert accounts team is managed by our Finance Manager Fiona Gent. Fiona ensures all of the TBOS clients bookkeeping is completed daily with management reporting delivered within the scheduled monthly deadlines. Fiona’s team will also completes all of the bank and invoice finance account reconciliations and process all expenses daily in order to produce the monthly management accounts for each agency. Furthermore, her staff will process internal staff payroll (including commissions), complete and submit VAT returns and produce the year-end statutory accounts for each recruitment agency.

Why Choose TBOS?

The TBOS team provide a first-class back-office and accounts service to the recruitment industry at a fraction of the cost compared to an internal recruitment accounts team. We have built a winning administrative duo for recruiters to use as and when they need our back-office solution.

Our two pricing plans TBOS Complete and TBOS Freedom cater to contract agencies, permanent agencies, overseas placements and more. Our team are only a phone call away if our clients need assistance with business planning, arranging invoice finance and any questions they may have on their recruitment journey. We always go the extra mile which is why we always encourage referrals from our clients, if you would like more information on how TBOS can help your recruitment business get in touch today on 0345 504 6333