TBOS Ltd, the recruitment industry’s premier back office outsourcing company, have announced that after an audit on 24th January, they retain thier ISO 9001:2008 in Quality Management for the second year running.
The ISO 9001:2008 certification is in place to identify those organisations which display high levels of effective business processes, engagement in continuous quality development and a focus on client satisfaction.
“The ISO 9001:2008 allows us to demonstrate to prospective and existing clients that we have set in place an effective documented process which is regularly audited to ensure consitency, and approved by a recognised body.” Says TBOS’s Commercial Director, Stewart Roberts.
“It’s an important mark of quality for TBOS and Fund My Contractor, and we hold regular internal audits which allow us to identify ways in which we can improve the quality of our service to our clients. We also monitor our suppliers and keep track of staff training, ensuring that our staff are updating and expanding their knowledge as the industry shifts.”