TBOS prides itself on having dedicated and experienced staff who manage the agency back office and accounts departments on a daily basis.

The Directors of TBOS , David Cole and Stewart Roberts, have many years’ experience of providing back office and accounting services to recruitment agency clients. David has previously owned and run an accountancy practice and an umbrella company, whilst Stewart has in-house experience of managing the back office of a large London-based recruitment agency. Using their combined skills and experience, they have developed a robust system to ensure that the recruiters can concentrate on making placements whilst TBOS looks after the full back office needs.

The experienced staff members at TBOS are on hand to ensure that all aspects of your agency back office and accounts are taken care of on a daily basis by breaking down our services into three main areas: Daily Process, Credit Control and Accounts.

Our Daily Process team is managed by Dorota Kusiak, who oversees all aspects of the contractor/ permanent placement process, and makes sure that all steps are completed efficiently and accurately. Dorota’s team looks after the timesheet verification, invoice raising, invoice finance management and contractor payments (PAYE/Umbrella/Limited Company). The team also handles any candidate and client queries (email or telephone) within our 4 hour response deadline.

Our Credit Control team is managed by Shannon Parr, who ensures that all contract and permanent invoices are verified and paid within terms. Shannon’s team works with the agency clients to ensure that invoices are received, correct and are paid on time and report any payment issues to the directors. The team also maintain credit limits and manage any legal claims should they arise.

Our Accounts team is managed by Oliver Quantrill who ensures that all bookkeeping is completed daily and management reporting is delivered within the monthly deadlines. Oliver’s team complete all bank and invoice finance account reconciliations and process all expenses daily in order to produce the monthly management accounts for each agency. The team also run the internal staff payroll (including commissions), complete and submit VAT returns and produce the year end statutory accounts for each agency.

The services and staff at TBOS are available to our agencies to provide a full back office and accounting service at a fraction of the cost of hiring your own internal processing staff or taking on external accountants.